Our licence agreement entitles us to an answer within one business day and call-back support if a phone number is provided. The key is not necessary, but please use your address to get access to priority support.
If you are not able to find your answer, contact the support by clicking on "Enterprise License" and filling the support form. You can use NVivo's support center to find the solution in the knowledge base. You can also access free learning resources to assist your NVivo journey. NVivo is a qualitative data analysis (QDA) computer software package produced by QSR International. Transcripts ordered from within NVivo are automatically downloaded to an NVivo project once they have been reviewed, while transcripts from the online portal must be downloaded. Audio files can also be uploaded directly to an online portal. The software allows users to classify, sort and arrange information examine relationships in the data and combine analysis with linking, shaping, searching and modeling. We offer online courses to help you get up and running with NVivo, so take a moment to view available courses. NVivo Transcription is an automated service to transcribe media files (audio and video) from within NVivo. NVivo is intended to help users organize and analyze non-numerical or unstructured data.
For example, users can’t work with a project in this way using the first release of NVivo for Mac and NVivo 12 for Windows. Please note, to transfer a project in this way, you must be using the new version of NVivo for Mac with the new version of NVivo Windows, and not a combination of new and old NVivo releases. Projects will have different file formats, so before converting any projects, we recommend you back-up your project and understand the cross platform limitations and issues. You can transfer NVivo projects between NVivo Windows and NVivo Mac.